Terms and Conditions

Terms and Conditions

All payments are to be made payable will be to Neptune Camping.

Shipping Policy

All items are shipped within 24-48 hours of payment. Unless cases of holidays or presales. In case of holidays, we will ship the next business day. In cases of pre-sales we will ship upon the receipt of the product. All items are subject to a full refund prior to shipping.


Please send us an email at returns@neptunecamping.com to receive information on returning your items.

Privacy Policy

We do not track or sell your information, ever. Please read our full policy for details.


We use 256 bit encryption on all orders which is the same as US banks. Our website is hosted and secured with SSL, Firewall, and Malware protection.

Consent to Email

If you have opted in to our emails you are agreeing that the email your provided will not be treated as spam.  You further consent that on the date you signed up you consented to receive our emails regardless of how many are sent.  You may opt out of our emails at any time by simply clicking the UNSUBSCRIBE button located at the bottom of any and all the marketing emails.  We will never sell your data to any third party, marketing group or interested party.